Computer User Support Specialist Salary Information in Massachusetts

The average annual and hourly salaries for computer user support specialists in the state of Massachusetts are shown in Table 1 and Table 2, respectively. The comparison of the salary statistics of computer user support specialists amongst Massachusetts metropolitan areas is shown in Table 3. The salary statistics are based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2017 and published in April 2018 [1].

Table 1 & 2. Annual & Hourly Salary of Computer User Support Specialists in Massachusetts

Percentile BracketAverage Annual Salary
10th Percentile Wage
$37,770
25th Percentile Wage
$46,090
50th Percentile Wage
$58,230
75th Percentile Wage
$74,190
90th Percentile Wage
$92,670

Table 1 shows the average annual salary for computer user support specialists in Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $92,670. The median (50th percentile) annual salary is $58,230. The average annual salary for the bottom 10 percent is $37,770.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of computer user support specialists from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$58,230
-0.86% 2.83%
2016
$58,730
-0.32% -
2015
$58,920
0.83% -
2014
$58,430
0.72% -
2013
$58,010
2.47% -
2012
$56,580
- -

Table 3. Median Annual Salary of Computer User Support Specialists in Massachusetts Cities

Table 3 shows the median annual salary of computer user support specialists in some Massachusetts cities and metropolitan areas. We note that the median annual salary of computer user support specialists in state of Massachusetts ranges from $34,800 to $63,740. The highest paying area for computer user support specialists in Massachusetts is Taunton-Norton-Raynham with a median annual salary of $63,740. The second highest paying city/area in Massachusetts State is Framingham (mean annual salary $60,790). The lowest paying area is Southwest Massachusetts nonmetropolitan area with a median annual salary of $34,800.

Cities/Areas Median Annual Salary
Taunton-Norton-Raynham
$63,740
Framingham
$60,790
Boston-Cambridge-Quincy
$60,090
Boston-Cambridge-Quincy
$59,160
Barnstable Town
$58,060
Peabody
$54,740
Brockton-Bridgewater-Easton
$52,160
Leominster-Fitchburg-Gardner
$50,020
Springfield
$49,530
Worcester
$48,810
New Bedford
$48,800
Northwest Massachusetts nonmetropolitan area
$43,490
Pittsfield
$41,940
North Central Massachusetts nonmetropolitan area
$40,510
Southwest Massachusetts nonmetropolitan area
$34,800




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