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Customer Service Representative Salary Information in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania

The annual and hourly salary statistics of customer service representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania are shown in Table 1 and Table 2, respectively. The wage statistics of customer service representatives in Northeastern Pennsylvania nonmetropolitan area is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2016 and published in April 2017 [1].

Table 1 & Table 2. Annual & Hourly Salaries of Customer Service Representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania

Percentile BracketAverage Annual Salary
10th Percentile Wage
$19,190
25th Percentile Wage
$23,320
50th Percentile Wage
$29,660
75th Percentile Wage
$37,800
90th Percentile Wage
$49,140

Table 1 shows the average annual salary for customer service representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $49,140. The median (50th percentile) annual salary is $29,660. The average annual salary for the bottom 10 percent earners is $19,190.

Percentile BracketAverage Hourly Salary
10th Percentile Wage
$9.23
25th Percentile Wage
$11.21
50th Percentile Wage
$14.26
75th Percentile Wage
$18.17
90th Percentile Wage
$23.63

Table 2 shows the average hourly salary for customer service representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania. The average hourly salary for the 90th percentile is $23.63. The median hourly salary is $14.26. The average hourly salary for the bottom 10 percent is $9.23.

Salary Trend (2012 to 2016)

The following table and chart show the trend of the median salary of customer service representatives from 2012 to 2016.

YearMedian SalaryYearly Growth4-Year Growth
201629,6603.20%4.79%
201528,710-4.11%-
201429,8900.20%-
201329,8305.33%-
201228,240--

Table 3. Compare Customer Service Representative Salary in Northeastern Pennsylvania nonmetropolitan area with Other Pennsylvania Cities

From Table 3 we note that the median annual salary of $29,660 in Northeastern Pennsylvania nonmetropolitan area is in the middle of salary range for customer service representatives in state of Pennsylvania. In comparison, the annual salary of customer service representatives in Northeastern Pennsylvania nonmetropolitan area is 23.6 percent (23.6%) lower than that in the highest paying Newark-Union and 20.7 percent (20.7%) higher than that in the lowest paying Altoona.

Cities/Areas Median Annual Salary
Newark-Union
$38,800
Philadelphia
$36,290
Philadelphia-Camden-Wilmington
$35,870
Reading
$33,290
Lancaster
$32,390
Pittsburgh
$32,200
York-Hanover
$32,020
Harrisburg-Carlisle
$31,890
Scranton--Wilkes-Barre
$31,160
Allentown-Bethlehem-Easton
$31,070
Far Western Pennsylvania nonmetropolitan area
$30,660
Lebanon
$29,910
Northeastern Pennsylvania nonmetropolitan area
$29,660
Erie
$29,100
Williamsport
$28,950
Youngstown-Warren-Boardman
$28,430
East Central Pennsylvania nonmetropolitan area
$28,130
West Central Pennsylvania nonmetropolitan area
$27,800
Johnstown
$26,150
State College
$24,000
Altoona
$23,520

See also: Top paying jobs in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania.