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Customer Service Representative Salary Information in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania

The annual and hourly salary statistics of customer service representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania are shown in Table 1 and Table 2, respectively. The wage statistics of customer service representatives in Northeastern Pennsylvania nonmetropolitan area is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2017 and published in April 2018 [1].

Table 1 & Table 2. Annual & Hourly Salaries of Customer Service Representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania

Percentile BracketAverage Annual Salary
10th Percentile Wage
$18,870
25th Percentile Wage
$22,520
50th Percentile Wage
$28,460
75th Percentile Wage
$36,550
90th Percentile Wage
$46,620

Table 1 shows the average annual salary for customer service representatives in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $46,620. The median (50th percentile) annual salary is $28,460. The average annual salary for the bottom 10 percent earners is $18,870.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$28,460
-4.22% 0.77%
2016
$29,660
3.20% -
2015
$28,710
-4.11% -
2014
$29,890
0.20% -
2013
$29,830
5.33% -
2012
$28,240
- -

Table 3. Compare Customer Service Representative Salary in Northeastern Pennsylvania nonmetropolitan area with Other Pennsylvania Cities

From Table 3 we note that the median annual salary of $28,460 in Northeastern Pennsylvania nonmetropolitan area is in the middle of salary range for customer service representatives in state of Pennsylvania. In comparison, the annual salary of customer service representatives in Northeastern Pennsylvania nonmetropolitan area is 23.5 percent (23.5%) lower than that in the highest paying Newark-Union and 10.8 percent (10.8%) higher than that in the lowest paying Johnstown.

Cities/Areas Median Annual Salary
Newark-Union
$37,190
Philadelphia
$36,870
Philadelphia-Camden-Wilmington
$36,680
York-Hanover
$34,230
Reading
$34,040
Lancaster
$33,930
Harrisburg-Carlisle
$33,650
Pittsburgh
$32,640
Far Western Pennsylvania nonmetropolitan area
$32,420
Allentown-Bethlehem-Easton
$31,880
Scranton--Wilkes-Barre
$31,610
Lebanon
$30,440
Youngstown-Warren-Boardman
$30,140
Williamsport
$29,340
Erie
$28,700
Northeastern Pennsylvania nonmetropolitan area
$28,460
Altoona
$28,210
East Central Pennsylvania nonmetropolitan area
$28,130
West Central Pennsylvania nonmetropolitan area
$27,670
State College
$26,310
Johnstown
$25,390



See also: Top paying jobs in Northeastern Pennsylvania nonmetropolitan area, Pennsylvania.