The annual salary statistics of customer service representatives in Hartford-West Hartford-East Hartford, Connecticut is shown in Table 1. The wage data of customer service representatives in Hartford-West Hartford-East Hartford is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $29,360 |
| 25th Percentile Wage | $35,470 |
| 50th Percentile Wage | $43,800 |
| 75th Percentile Wage | $52,160 |
| 90th Percentile Wage | $67,250 |
Table 1 shows the average annual salary for customer service representatives in Hartford-West Hartford-East Hartford, Connecticut in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $67,250. The median (50th percentile) annual salary is $43,800. The average annual salary for the bottom 10 percent earners is $29,360.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $43,800 | 13.42% | 12.12% |
| 2021 | $37,920 | -6.59% | - |
| 2020 | $40,420 | 5.59% | - |
| 2019 | $38,160 | -1.26% | - |
| 2018 | $38,640 | 1.73% | - |
| 2017 | $37,970 | -5.16% | - |
| 2016 | $39,930 | 1.08% | - |
| 2015 | $39,500 | 1.04% | - |
| 2014 | $39,090 | 2.25% | - |
| 2013 | $38,210 | -0.73% | - |
| 2012 | $38,490 | - | - |
From Table 3 we note that with a median annual salary of $43,800, Hartford-West Hartford-East Hartford is the second highest paying city for customer service representatives in state of Connecticut, following the highest paying city Bridgeport-Stamford-Norwalk (median annual salary of $44,970). Compared with Bridgeport-Stamford-Norwalk, the median annual salary of customer service representatives in Hartford-West Hartford-East Hartford is 2.6 percent (2.6%) lower.
| Cities/Areas | Median Annual Salary |
|---|---|
| Bridgeport-Stamford-Norwalk | |
| Hartford-West Hartford-East Hartford | |
| New Haven | |
| Danbury | |
| Waterbury | |
| Northwestern Connecticut nonmetropolitan area | |
| Eastern Connecticut nonmetropolitan area |