The annual salary statistics of customer service representatives in Lakeland-Winter Haven, Florida is shown in Table 1. The wage statistics of customer service representatives in Lakeland-Winter Haven is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,180 |
| 25th Percentile Wage | $30,190 |
| 50th Percentile Wage | $35,880 |
| 75th Percentile Wage | $40,070 |
| 90th Percentile Wage | $49,400 |
Table 1 shows the average annual salary for customer service representatives in Lakeland-Winter Haven, Florida in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $49,400. The median (50th percentile) annual salary is $35,880. The average annual salary for the bottom 10 percent earners is $28,180.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $35,880 | 17.00% | 23.89% |
| 2021 | $29,780 | -3.69% | - |
| 2020 | $30,880 | -3.43% | - |
| 2019 | $31,940 | 4.10% | - |
| 2018 | $30,630 | 1.53% | - |
| 2017 | $30,160 | 3.45% | - |
| 2016 | $29,120 | 0.00% | - |
| 2015 | $29,120 | 3.81% | - |
| 2014 | $28,010 | -0.39% | - |
| 2013 | $28,120 | 2.88% | - |
| 2012 | $27,310 | - | - |
From Table 3 we note that the median annual salary of $35,880 in Lakeland-Winter Haven is in the middle of salary range for customer service representatives in state of Florida. In comparison, the annual salary of customer service representatives in Lakeland-Winter Haven is 4.4 percent (4.4%) lower than that in the highest paying Jacksonville and 28.8 percent (28.8%) higher than that in the lowest paying Palm Coast.