The annual salary statistics of customer service representatives in Indianapolis-Carmel, Indiana is shown in Table 1. The wage information of customer service representatives in Indianapolis-Carmel is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,300 |
| 25th Percentile Wage | $32,770 |
| 50th Percentile Wage | $38,670 |
| 75th Percentile Wage | $48,690 |
| 90th Percentile Wage | $61,880 |
Table 1 shows the average annual salary for customer service representatives in Indianapolis-Carmel, Indiana in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $61,880. The median (50th percentile) annual salary is $38,670. The average annual salary for the bottom 10 percent earners is $28,300.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,670 | 3.49% | 16.63% |
| 2021 | $37,320 | 1.37% | - |
| 2020 | $36,810 | 3.91% | - |
| 2019 | $35,370 | 1.61% | - |
| 2018 | $34,800 | 0.63% | - |
| 2017 | $34,580 | 1.07% | - |
| 2016 | $34,210 | 3.65% | - |
| 2015 | $32,960 | 2.43% | - |
| 2014 | $32,160 | 2.36% | - |
| 2013 | $31,400 | -2.68% | - |
| 2012 | $32,240 | - | - |
From Table 3 we note that the median annual salary of $38,670 in Indianapolis-Carmel is in the middle of salary range for customer service representatives in state of Indiana. In comparison, the annual salary of customer service representatives in Indianapolis-Carmel is 5.8 percent (5.8%) lower than that in the highest paying Elkhart-Goshen and 32.0 percent (32.0%) higher than that in the lowest paying Lafayette.
| Cities/Areas | Median Annual Salary |
|---|---|
| Elkhart-Goshen | |
| Bloomington | |
| Northern Indiana nonmetropolitan area | |
| Indianapolis-Carmel | |
| Columbus | |
| Michigan City-La Porte | |
| Southern Indiana nonmetropolitan area | |
| Fort Wayne | |
| Central Indiana nonmetropolitan area | |
| Kokomo | |
| Lafayette-West Lafayette | |
| Terre Haute | |
| Muncie | |
| Gary | |
| Anderson | |
| Lafayette |