The average annual salaries for computer user support specialists in the state of Massachusetts are shown in Table 1. The comparison of the salary statistics of computer user support specialists among Massachusetts metropolitan areas is shown in Table 2. The salary statistics are based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile bracket | Average annual salary |
|---|---|
| 10th Percentile Wage | $39,760 |
| 25th Percentile Wage | $48,590 |
| 50th Percentile Wage | $60,240 |
| 75th Percentile Wage | $76,470 |
| 90th Percentile Wage | $95,710 |
Table 1 shows the average annual salary for computer user support specialists in Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $95,710. The median (50th percentile) annual salary is $60,240. The average annual salary for the bottom 10 percent is $39,760.
The table and chart below show the trend of the median salary of computer user support specialists from 2012 to 2018.
| Year | Median Salary | Yearly Growth | 6-Year Growth |
|---|---|---|---|
| 2018 | $60,240 | 3.34% | 6.08% |
| 2017 | $58,230 | -0.86% | - |
| 2016 | $58,730 | -0.32% | - |
| 2015 | $58,920 | 0.83% | - |
| 2014 | $58,430 | 0.72% | - |
| 2013 | $58,010 | 2.47% | - |
| 2012 | $56,580 | - | - |
Table 3 shows the median annual salary of computer user support specialists in some Massachusetts cities and metropolitan areas. We note that the median annual salary of computer user support specialists in state of Massachusetts ranges from $34,800 to $63,740. The highest paying area for computer user support specialists in Massachusetts is Taunton-Norton-Raynham with a median annual salary of $63,740. The second highest paying city/area in Massachusetts State is Barnstable Town (mean annual salary $61,980). The lowest paying area is Southwest Massachusetts nonmetropolitan area with a median annual salary of $34,800.