The annual salary statistics of customer service representatives in San Juan-Caguas-Guaynabo, Puerto Rico is shown in Table 1. The wage data of customer service representatives in San Juan-Caguas-Guaynabo is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $17,680 |
| 25th Percentile Wage | $18,530 |
| 50th Percentile Wage | $22,290 |
| 75th Percentile Wage | $27,450 |
| 90th Percentile Wage | $30,830 |
Table 1 shows the average annual salary for customer service representatives in San Juan-Caguas-Guaynabo, Puerto Rico in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $30,830. The median (50th percentile) annual salary is $22,290. The average annual salary for the bottom 10 percent earners is $17,680.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $22,290 | 6.37% | 10.50% |
| 2021 | $20,870 | 0.24% | - |
| 2020 | $20,820 | 2.11% | - |
| 2019 | $20,380 | 1.77% | - |
| 2018 | $20,020 | 0.55% | - |
| 2017 | $19,910 | -4.47% | - |
| 2016 | $20,800 | 5.43% | - |
| 2015 | $19,670 | -0.51% | - |
| 2014 | $19,770 | 0.40% | - |
| 2013 | $19,690 | -1.32% | - |
| 2012 | $19,950 | - | - |
From Table 3 we note that with a median annual salary of $22,290, San Juan-Caguas-Guaynabo is the second highest paying city for customer service representatives in state of Puerto Rico, following the highest paying city Arecibo (median annual salary of $22,790). Compared with Arecibo, the median annual salary of customer service representatives in San Juan-Caguas-Guaynabo is 2.2 percent (2.2%) lower.
| Cities/Areas | Median Annual Salary |
|---|---|
| Arecibo | |
| San Juan-Caguas-Guaynabo | |
| Ponce | |
| Mayaguez | |
| Guayama | |
| Puerto Rico nonmetropolitan area | |
| Aguadilla-Isabela-San Sebastian | |
| Puerto Rico nonmetropolitan area 1 | |
| San German-Cabo Rojo | |
| Puerto Rico nonmetropolitan area 2 | |
| Fajardo | |
| Yauco |