The annual salary statistics of customer service representatives in Houston-Sugar Land-Baytown, Texas is shown in Table 1. The wage information of customer service representatives in Houston-Sugar Land-Baytown is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $26,480 |
| 25th Percentile Wage | $30,520 |
| 50th Percentile Wage | $36,690 |
| 75th Percentile Wage | $44,880 |
| 90th Percentile Wage | $53,570 |
Table 1 shows the average annual salary for customer service representatives in Houston-Sugar Land-Baytown, Texas in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $53,570. The median (50th percentile) annual salary is $36,690. The average annual salary for the bottom 10 percent earners is $26,480.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,690 | 0.90% | 24.80% |
| 2021 | $36,360 | 5.06% | - |
| 2020 | $34,520 | 3.33% | - |
| 2019 | $33,370 | 0.84% | - |
| 2018 | $33,090 | 2.48% | - |
| 2017 | $32,270 | 0.65% | - |
| 2016 | $32,060 | 2.96% | - |
| 2015 | $31,110 | 4.63% | - |
| 2014 | $29,670 | 4.45% | - |
| 2013 | $28,350 | 2.68% | - |
| 2012 | $27,590 | - | - |
From Table 3 we note that the median annual salary of $36,690 in Houston-Sugar Land-Baytown is in the middle of salary range for customer service representatives in state of Texas. In comparison, the annual salary of customer service representatives in Houston-Sugar Land-Baytown is 3.5 percent (3.5%) lower than that in the highest paying Dallas-Fort Worth-Arlington and 20.7 percent (20.7%) higher than that in the lowest paying Eastern Texas nonmetropolitan area.