The annual salary statistics of customer service representatives in Virginia Beach-Norfolk-Newport News, Virginia is shown in Table 1. The wage data of customer service representatives in Virginia Beach-Norfolk-Newport News is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $24,440 |
| 25th Percentile Wage | $28,280 |
| 50th Percentile Wage | $35,150 |
| 75th Percentile Wage | $40,680 |
| 90th Percentile Wage | $49,280 |
Table 1 shows the average annual salary for customer service representatives in Virginia Beach-Norfolk-Newport News, Virginia in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $49,280. The median (50th percentile) annual salary is $35,150. The average annual salary for the bottom 10 percent earners is $24,440.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $35,150 | 13.97% | 18.38% |
| 2021 | $30,240 | 2.08% | - |
| 2020 | $29,610 | 1.18% | - |
| 2019 | $29,260 | -2.73% | - |
| 2018 | $30,060 | -0.10% | - |
| 2017 | $30,090 | 2.92% | - |
| 2016 | $29,210 | 0.72% | - |
| 2015 | $29,000 | 0.59% | - |
| 2014 | $28,830 | -1.04% | - |
| 2013 | $29,130 | 1.51% | - |
| 2012 | $28,690 | - | - |
From Table 3 we note that the median annual salary of $35,150 in Virginia Beach-Norfolk-Newport News is in the middle of salary range for customer service representatives in state of Virginia. In comparison, the annual salary of customer service representatives in Virginia Beach-Norfolk-Newport News is 8.2 percent (8.2%) lower than that in the highest paying Roanoke and 35.4 percent (35.4%) higher than that in the lowest paying Danville.
| Cities/Areas | Median Annual Salary |
|---|---|
| Roanoke | |
| Charlottesville | |
| Richmond | |
| Virginia Beach-Norfolk-Newport News | |
| Blacksburg-Christiansburg-Radford | |
| Lynchburg | |
| Harrisonburg | |
| Staunton-Waynesboro | |
| Southside Virginia nonmetropolitan area | |
| Northwestern Virginia nonmetropolitan area | |
| Northeastern Virginia nonmetropolitan area | |
| Southwestern Virginia nonmetropolitan area | |
| Kingsport-Bristol-Bristol | |
| Danville |