The annual salary statistics of customer service representatives in Birmingham-Hoover, Alabama is shown in Table 1. The wage data of customer service representatives in Birmingham-Hoover is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $27,770 |
| 25th Percentile Wage | $31,220 |
| 50th Percentile Wage | $37,180 |
| 75th Percentile Wage | $44,060 |
| 90th Percentile Wage | $56,110 |
Table 1 shows the average annual salary for customer service representatives in Birmingham-Hoover, Alabama in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $56,110. The median (50th percentile) annual salary is $37,180. The average annual salary for the bottom 10 percent earners is $27,770.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $37,180 | 0.78% | 23.02% |
| 2021 | $36,890 | 3.96% | - |
| 2020 | $35,430 | 7.23% | - |
| 2019 | $32,870 | 1.98% | - |
| 2018 | $32,220 | -0.37% | - |
| 2017 | $32,340 | -1.27% | - |
| 2016 | $32,750 | 3.21% | - |
| 2015 | $31,700 | 3.94% | - |
| 2014 | $30,450 | 1.22% | - |
| 2013 | $30,080 | 4.85% | - |
| 2012 | $28,620 | - | - |
From Table 3 we note that with a median annual salary of $37,180, Birmingham-Hoover is the highest paying city for customer service representatives in state of Alabama, followed by Huntsville (median annual salary $36,640). In comparison, the median annual salary of customer service representatives in Birmingham-Hoover is 1.5 percent (1.5%) higher than that in Huntsville.