The annual salary statistics of customer service representatives in Florence-Muscle Shoals, Alabama is shown in Table 1. The wage data of customer service representatives in Florence-Muscle Shoals is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $23,360 |
| 25th Percentile Wage | $27,600 |
| 50th Percentile Wage | $31,250 |
| 75th Percentile Wage | $36,760 |
| 90th Percentile Wage | $45,080 |
Table 1 shows the average annual salary for customer service representatives in Florence-Muscle Shoals, Alabama in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $45,080. The median (50th percentile) annual salary is $31,250. The average annual salary for the bottom 10 percent earners is $23,360.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $31,250 | 6.72% | 23.71% |
| 2021 | $29,150 | -18.46% | - |
| 2020 | $34,530 | -3.36% | - |
| 2019 | $35,690 | 3.17% | - |
| 2018 | $34,560 | 3.85% | - |
| 2017 | $33,230 | 2.86% | - |
| 2016 | $32,280 | 4.83% | - |
| 2015 | $30,720 | 22.40% | - |
| 2014 | $23,840 | 1.09% | - |
| 2013 | $23,580 | -1.10% | - |
| 2012 | $23,840 | - | - |
From Table 3 we note that the median annual salary of $31,250 in Florence-Muscle Shoals is in the middle of salary range for customer service representatives in state of Alabama. In comparison, the annual salary of customer service representatives in Florence-Muscle Shoals is 15.9 percent (15.9%) lower than that in the highest paying Birmingham-Hoover and 7.2 percent (7.2%) higher than that in the lowest paying Southwest Alabama nonmetropolitan area.
| Cities/Areas | Median Annual Salary |
|---|---|
| Birmingham-Hoover | |
| Huntsville | |
| Decatur | |
| Daphne-Fairhope-Foley | |
| Tuscaloosa | |
| Southeast Alabama nonmetropolitan area | |
| Northwest Alabama nonmetropolitan area | |
| Mobile | |
| Northeast Alabama nonmetropolitan area | |
| Gadsden | |
| Florence-Muscle Shoals | |
| Anniston-Oxford | |
| Montgomery | |
| Auburn-Opelika | |
| Dothan | |
| Southwest Alabama nonmetropolitan area |