The annual salary statistics of customer service representatives in Des Moines-West Des Moines, Iowa is shown in Table 1. The wage information of customer service representatives in Des Moines-West Des Moines is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,280 |
| 25th Percentile Wage | $35,140 |
| 50th Percentile Wage | $43,310 |
| 75th Percentile Wage | $50,360 |
| 90th Percentile Wage | $64,240 |
Table 1 shows the average annual salary for customer service representatives in Des Moines-West Des Moines, Iowa in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $64,240. The median (50th percentile) annual salary is $43,310. The average annual salary for the bottom 10 percent earners is $28,280.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $43,310 | 9.58% | 26.34% |
| 2021 | $39,160 | -6.92% | - |
| 2020 | $41,870 | 4.90% | - |
| 2019 | $39,820 | 3.89% | - |
| 2018 | $38,270 | 1.52% | - |
| 2017 | $37,690 | 5.65% | - |
| 2016 | $35,560 | 2.59% | - |
| 2015 | $34,640 | 2.77% | - |
| 2014 | $33,680 | 2.14% | - |
| 2013 | $32,960 | 3.22% | - |
| 2012 | $31,900 | - | - |
From Table 3 we note that with a median annual salary of $43,310, Des Moines-West Des Moines is the highest paying city for customer service representatives in state of Iowa, followed by Dubuque (median annual salary $39,440). In comparison, the median annual salary of customer service representatives in Des Moines-West Des Moines is 8.9 percent (8.9%) higher than that in Dubuque.
| Cities/Areas | Median Annual Salary |
|---|---|
| Des Moines-West Des Moines | |
| Dubuque | |
| Cedar Rapids | |
| Davenport-Moline-Rock Island | |
| Northeast Iowa nonmetropolitan area | |
| Waterloo-Cedar Falls | |
| Southwest Iowa nonmetropolitan area | |
| Northwest Iowa nonmetropolitan area | |
| Southeast Iowa nonmetropolitan area | |
| Ames | |
| Iowa City |