Customer Service Representative Salary in Ann Arbor, Michigan

The annual salary statistics of customer service representatives in Ann Arbor, Michigan is shown in Table 1. The wage data of customer service representatives in Ann Arbor is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].

Table 1. Annual Salary of Customer Service Representatives in Ann Arbor, Michigan

Percentile BracketAverage Annual Salary
10th Percentile Wage
$24,750
25th Percentile Wage
$31,120
50th Percentile Wage
$37,500
75th Percentile Wage
$46,470
90th Percentile Wage
$57,000

Table 1 shows the average annual salary for customer service representatives in Ann Arbor, Michigan in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $57,000. The median (50th percentile) annual salary is $37,500. The average annual salary for the bottom 10 percent earners is $24,750.

Median salary trend (2012 to 2022)

The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.

YearMedian SalaryYearly Growth10-Year Growth
2022
$37,500
2.43% 30.40%
2021
$36,590
9.02% -
2020
$33,290
-1.56% -
2019
$33,810
1.30% -
2018
$33,370
-2.46% -
2017
$34,190
-7.72% -
2016
$36,830
-0.35% -
2015
$36,960
10.93% -
2014
$32,920
7.56% -
2013
$30,430
14.23% -
2012
$26,100
- -

Table 2. Compare Customer Service Representative Salary in Ann Arbor with Other Michigan Cities

From Table 3 we note that the median annual salary of $37,500 in Ann Arbor is in the middle of salary range for customer service representatives in state of Michigan. In comparison, the annual salary of customer service representatives in Ann Arbor is 4.1 percent (4.1%) lower than that in the highest paying Midland and 20.4 percent (20.4%) higher than that in the lowest paying Warren-Troy-Farmington Hills.

Cities/Areas Median Annual Salary
Midland
$39,090
Jackson
$38,740
Detroit-Warren-Livonia
$38,540
South Bend-Mishawaka
$38,120
Monroe
$38,060
Grand Rapids-Wyoming
$37,850
Niles-Benton Harbor
$37,600
Ann Arbor
$37,500
Lansing-East Lansing
$37,120
Kalamazoo-Portage
$36,910
Battle Creek
$36,690
Muskegon-Norton Shores
$36,510
Northwest Lower Peninsula of Michigan nonmetropolitan area
$36,130
Balance of Lower Peninsula of Michigan nonmetropolitan area
$36,030
Bay City
$35,450
Flint
$35,350
Upper Peninsula of Michigan nonmetropolitan area
$34,930
Northeast Lower Peninsula of Michigan nonmetropolitan area
$32,570
Holland-Grand Haven
$31,940
Detroit-Livonia-Dearborn
$31,060
Saginaw-Saginaw Township North
$31,040
Warren-Troy-Farmington Hills
$29,860

See also: Top paying jobs in Ann Arbor, Michigan.