The annual salary statistics of customer service representatives in Kalamazoo-Portage, Michigan is shown in Table 1. The wage statistics of customer service representatives in Kalamazoo-Portage is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $25,370 |
| 25th Percentile Wage | $29,690 |
| 50th Percentile Wage | $36,910 |
| 75th Percentile Wage | $45,960 |
| 90th Percentile Wage | $54,930 |
Table 1 shows the average annual salary for customer service representatives in Kalamazoo-Portage, Michigan in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $54,930. The median (50th percentile) annual salary is $36,910. The average annual salary for the bottom 10 percent earners is $25,370.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,910 | -0.46% | 21.89% |
| 2021 | $37,080 | 9.33% | - |
| 2020 | $33,620 | 2.35% | - |
| 2019 | $32,830 | 4.20% | - |
| 2018 | $31,450 | 3.31% | - |
| 2017 | $30,410 | 2.30% | - |
| 2016 | $29,710 | -1.01% | - |
| 2015 | $30,010 | 2.87% | - |
| 2014 | $29,150 | 2.54% | - |
| 2013 | $28,410 | -1.48% | - |
| 2012 | $28,830 | - | - |
From Table 3 we note that the median annual salary of $36,910 in Kalamazoo-Portage is in the middle of salary range for customer service representatives in state of Michigan. In comparison, the annual salary of customer service representatives in Kalamazoo-Portage is 5.6 percent (5.6%) lower than that in the highest paying Midland and 19.1 percent (19.1%) higher than that in the lowest paying Warren-Troy-Farmington Hills.