The annual salary statistics of customer service representatives in Canton-Massillon, Ohio is shown in Table 1. The wage data of customer service representatives in Canton-Massillon is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $25,910 |
| 25th Percentile Wage | $31,410 |
| 50th Percentile Wage | $36,230 |
| 75th Percentile Wage | $43,230 |
| 90th Percentile Wage | $50,290 |
Table 1 shows the average annual salary for customer service representatives in Canton-Massillon, Ohio in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $50,290. The median (50th percentile) annual salary is $36,230. The average annual salary for the bottom 10 percent earners is $25,910.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,230 | 2.68% | 19.96% |
| 2021 | $35,260 | 9.50% | - |
| 2020 | $31,910 | 4.58% | - |
| 2019 | $30,450 | 3.74% | - |
| 2018 | $29,310 | 9.45% | - |
| 2017 | $26,540 | 3.65% | - |
| 2016 | $25,570 | -7.43% | - |
| 2015 | $27,470 | -2.99% | - |
| 2014 | $28,290 | -1.41% | - |
| 2013 | $28,690 | -1.08% | - |
| 2012 | $29,000 | - | - |
From Table 3 we note that the median annual salary of $36,230 in Canton-Massillon is in the middle of salary range for customer service representatives in state of Ohio. In comparison, the annual salary of customer service representatives in Canton-Massillon is 8.3 percent (8.3%) lower than that in the highest paying Columbus and 35.3 percent (35.3%) higher than that in the lowest paying Sandusky.
| Cities/Areas | Median Annual Salary |
|---|---|
| Columbus | |
| Cleveland-Elyria-Mentor | |
| Cincinnati-Middletown | |
| Akron | |
| West Northwestern Ohio nonmetropolitan area | |
| Dayton | |
| Toledo | |
| Canton-Massillon | |
| Springfield | |
| Eastern Ohio nonmetropolitan area | |
| Other Ohio nonmetropolitan area | |
| Lima | |
| Southern Ohio nonmetropolitan area | |
| Mansfield | |
| Sandusky |