The annual salary statistics of customer service representatives in Cleveland-Elyria-Mentor, Ohio is shown in Table 1. The wage data of customer service representatives in Cleveland-Elyria-Mentor is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,030 |
| 25th Percentile Wage | $31,900 |
| 50th Percentile Wage | $38,290 |
| 75th Percentile Wage | $47,670 |
| 90th Percentile Wage | $60,930 |
Table 1 shows the average annual salary for customer service representatives in Cleveland-Elyria-Mentor, Ohio in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $60,930. The median (50th percentile) annual salary is $38,290. The average annual salary for the bottom 10 percent earners is $28,030.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,290 | 1.07% | 15.15% |
| 2021 | $37,880 | 0.55% | - |
| 2020 | $37,670 | 2.92% | - |
| 2019 | $36,570 | 4.73% | - |
| 2018 | $34,840 | 1.09% | - |
| 2017 | $34,460 | 0.84% | - |
| 2016 | $34,170 | -1.00% | - |
| 2015 | $34,510 | 2.87% | - |
| 2014 | $33,520 | 0.27% | - |
| 2013 | $33,430 | 2.81% | - |
| 2012 | $32,490 | - | - |
From Table 3 we note that with a median annual salary of $38,290, Cleveland-Elyria-Mentor is the second highest paying city for customer service representatives in state of Ohio, following the highest paying city Columbus (median annual salary of $39,510). Compared with Columbus, the median annual salary of customer service representatives in Cleveland-Elyria-Mentor is 3.1 percent (3.1%) lower.
| Cities/Areas | Median Annual Salary |
|---|---|
| Columbus | |
| Cleveland-Elyria-Mentor | |
| Cincinnati-Middletown | |
| Akron | |
| West Northwestern Ohio nonmetropolitan area | |
| Dayton | |
| Toledo | |
| Canton-Massillon | |
| Springfield | |
| Eastern Ohio nonmetropolitan area | |
| Other Ohio nonmetropolitan area | |
| Lima | |
| Southern Ohio nonmetropolitan area | |
| Mansfield | |
| Sandusky |