The annual salary statistics of customer service representatives in Kennewick-Pasco-Richland, Washington is shown in Table 1. The wage data of customer service representatives in Kennewick-Pasco-Richland is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $31,510 |
| 25th Percentile Wage | $35,010 |
| 50th Percentile Wage | $38,890 |
| 75th Percentile Wage | $46,760 |
| 90th Percentile Wage | $55,880 |
Table 1 shows the average annual salary for customer service representatives in Kennewick-Pasco-Richland, Washington in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $55,880. The median (50th percentile) annual salary is $38,890. The average annual salary for the bottom 10 percent earners is $31,510.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,890 | 5.91% | 28.57% |
| 2021 | $36,590 | -1.39% | - |
| 2020 | $37,100 | 0.70% | - |
| 2019 | $36,840 | -6.51% | - |
| 2018 | $39,240 | 3.03% | - |
| 2017 | $38,050 | 9.49% | - |
| 2016 | $34,440 | 13.76% | - |
| 2015 | $29,700 | 2.05% | - |
| 2014 | $29,090 | -7.84% | - |
| 2013 | $31,370 | 11.44% | - |
| 2012 | $27,780 | - | - |
From Table 3 we note that the median annual salary of $38,890 in Kennewick-Pasco-Richland is in the middle of salary range for customer service representatives in state of Washington. In comparison, the annual salary of customer service representatives in Kennewick-Pasco-Richland is 16.8 percent (16.8%) lower than that in the highest paying Seattle-Tacoma-Bellevue and 21.9 percent (21.9%) higher than that in the lowest paying Northwestern Washington nonmetropolitan area.