The annual salary statistics of customer service representatives in Portland-Vancouver-Hillsboro, Washington is shown in Table 1. The wage data of customer service representatives in Portland-Vancouver-Hillsboro is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $31,640 |
| 25th Percentile Wage | $36,260 |
| 50th Percentile Wage | $40,990 |
| 75th Percentile Wage | $49,450 |
| 90th Percentile Wage | $59,240 |
Table 1 shows the average annual salary for customer service representatives in Portland-Vancouver-Hillsboro, Washington in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $59,240. The median (50th percentile) annual salary is $40,990. The average annual salary for the bottom 10 percent earners is $31,640.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $40,990 | 6.66% | 18.79% |
| 2021 | $38,260 | -3.14% | - |
| 2020 | $39,460 | 3.27% | - |
| 2019 | $38,170 | 2.02% | - |
| 2018 | $37,400 | 3.10% | - |
| 2017 | $36,240 | 3.61% | - |
| 2016 | $34,930 | -0.20% | - |
| 2015 | $35,000 | 1.06% | - |
| 2014 | $34,630 | -0.14% | - |
| 2013 | $34,680 | 4.01% | - |
| 2012 | $33,290 | - | - |
From Table 3 we note that the median annual salary of $40,990 in Portland-Vancouver-Hillsboro is in the middle of salary range for customer service representatives in state of Washington. In comparison, the annual salary of customer service representatives in Portland-Vancouver-Hillsboro is 12.3 percent (12.3%) lower than that in the highest paying Seattle-Tacoma-Bellevue and 25.9 percent (25.9%) higher than that in the lowest paying Northwestern Washington nonmetropolitan area.