The salary statistics of switchboard operators, including answering service in the industry sector of utilities are shown in Table 1. In Table 2 we compare switchboard operator, including answering service salaries in different industries within the utilities sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $21,340 |
| 25th Percentile Wage | $24,160 |
| 50th Percentile Wage | $33,070 |
| 75th Percentile Wage | $45,090 |
| 90th Percentile Wage | $57,820 |
Table 1 shows the average annual salary for switchboard operators, including answering service in the industry sector of utilities. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) switchboard operators, including answering service is $57,820. The median annual salary (50th percentile) is $33,070. The average annual salary for the bottom 10 percent paid switchboard operators, including answering service is $21,340.
The table and chart below show the trend of the median salary of switchboard operators, including answering service in the industry sector of utilities from 2012 to 2018.
| Year | Median Salary | Yearly Growth | 6-Year Growth |
|---|---|---|---|
| 2018 | $33,070 | -4.05% | -4.75% |
| 2017 | $34,410 | -16.42% | - |
| 2016 | $40,060 | 6.52% | - |
| 2015 | $37,450 | 9.59% | - |
| 2014 | $33,860 | 10.45% | - |
| 2013 | $30,320 | -14.25% | - |
| 2012 | $34,640 | - | - |
Data source: The national compensation survey conducted by the U.S. Bureau of Labor Statistics (BLS) in 2018 and published in April 2019 [1].