The salary statistics of switchboard operators, including answering service are shown in Table 1. In the next few tables we compare the average salaries of switchboard operators, including answering service within different industry sectors and in the 50 states of the United States. The switchboard operators, including answering service annual salary statistics are from the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $25,640 |
| 25th Percentile Wage | $29,650 |
| 50th Percentile Wage | $34,670 |
| 75th Percentile Wage | $40,070 |
| 90th Percentile Wage | $52,710 |
Table 1 shows the average annual salary for switchboard operators, including answering service. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) switchboard operators, including answering service is $52,710. The median annual salary (50th percentile) is $34,670. The average annual salary for the bottom 10 percent is $25,640. Notice that in the United States, the annual salary of the 90th percentile (the top 10 percent of the highest paid) is almost 105% higher than that of the bottom 10 percent.
The table and chart below show the trend of the median salary of switchboard operators, including answering service from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $34,670 | 13.04% | 26.82% |
| 2021 | $30,150 | -4.25% | - |
| 2020 | $31,430 | 2.61% | - |
| 2019 | $30,610 | 3.89% | - |
| 2018 | $29,420 | 2.45% | - |
| 2017 | $28,700 | 2.33% | - |
| 2016 | $28,030 | 2.10% | - |
| 2015 | $27,440 | 3.24% | - |
| 2014 | $26,550 | 2.45% | - |
| 2013 | $25,900 | 2.05% | - |
| 2012 | $25,370 | - | - |
The average salaries of switchboard operators, including answering service in 18 major industry sectors are shown in Table 2. We note that the salaries vary considerably within different industry sectors. The highest paying industry sector for switchboard operators, including answering service occupations is the manufacturing sector with an annual salary $40,950. The lowest paying sector is the information sector (annual salary $24,680).
From the above tables we note that not only switchboard operators, including answering service salaries vary considerably based on one's education and experience, and the industry sectors, they also change considerably from state to state. In the following table we compare the median salary of switchboard operators, including answering service in all 50 states of the United States. We note that the median annual salaries range from $20,420 to $48,170. The highest paying state for switchboard operators, including answering service is Hawaii with a median annual salary of $48,170. The lowest paying state is Puerto Rico with a median annual salary of $20,420. For more salary information of switchboard operators, including answering service profession in a specific state, use the links in the table.