The salary statistics of switchboard operators, including answering service in the industry sector of administrative and support and waste management and remediation services are shown in Table 1. In Table 2 we compare switchboard operator, including answering service salaries in different industries within the administrative and support and waste management and remediation services sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $20,160 |
| 25th Percentile Wage | $23,260 |
| 50th Percentile Wage | $27,560 |
| 75th Percentile Wage | $32,670 |
| 90th Percentile Wage | $39,480 |
Table 1 shows the average annual salary for switchboard operators, including answering service in the industry sector of administrative and support and waste management and remediation services. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) switchboard operators, including answering service is $39,480. The median annual salary (50th percentile) is $27,560. The average annual salary for the bottom 10 percent paid switchboard operators, including answering service is $20,160.
The table and chart below show the trend of the median salary of switchboard operators, including answering service in the industry sector of administrative and support and waste management and remediation services from 2012 to 2018.
| Year | Median Salary | Yearly Growth | 6-Year Growth |
|---|---|---|---|
| 2018 | $27,560 | 2.07% | 17.13% |
| 2017 | $26,990 | 5.22% | - |
| 2016 | $25,580 | 1.45% | - |
| 2015 | $25,210 | 5.43% | - |
| 2014 | $23,840 | 3.40% | - |
| 2013 | $23,030 | 0.83% | - |
| 2012 | $22,840 | - | - |
The average salaries of switchboard operators, including answering service in five industries in the administrative and support and waste management and remediation services sector are shown below. We note that within this industry sector, the salaries vary among different industries. The highest paying industry for switchboard operator, including answering service occupations is the travel agencies industry with an annual salary $35,300. The lowest paying industry is the telephone call centers industry (annual salary $24,930). For detailed switchboard operator, including answering service salary information in a particular industry, use the links provided below.
| Industry Name | Median Annual Salary |
|---|---|
| Travel Agencies | |
| Landscaping Services | |
| Services to Buildings and Dwellings | |
| Exterminating and Pest Control Services | |
| Telephone Call Centers | |
Data source: The national compensation survey conducted by the U.S. Bureau of Labor Statistics (BLS) in 2018 and published in April 2019 [1].