The salary statistics of switchboard operators, including answering service in the industry sector of federal, state, and local government are shown in Table 1. In Table 2 we compare switchboard operator, including answering service salaries in different industries within the federal, state, and local government sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $25,860 |
| 25th Percentile Wage | $31,150 |
| 50th Percentile Wage | $36,830 |
| 75th Percentile Wage | $45,200 |
| 90th Percentile Wage | $56,490 |
Table 1 shows the average annual salary for switchboard operators, including answering service in the industry sector of federal, state, and local government. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) switchboard operators, including answering service is $56,490. The median annual salary (50th percentile) is $36,830. The average annual salary for the bottom 10 percent paid switchboard operators, including answering service is $25,860.
The table and chart below show the trend of the median salary of switchboard operators, including answering service in the industry sector of federal, state, and local government from 2012 to 2018.
| Year | Median Salary | Yearly Growth | 6-Year Growth |
|---|---|---|---|
| 2018 | $36,830 | 0.73% | 16.64% |
| 2017 | $36,560 | 3.39% | - |
| 2016 | $35,320 | 4.45% | - |
| 2015 | $33,750 | 2.96% | - |
| 2014 | $32,750 | 4.03% | - |
| 2013 | $31,430 | 2.32% | - |
| 2012 | $30,700 | - | - |
Data source: The national compensation survey conducted by the U.S. Bureau of Labor Statistics (BLS) in 2018 and published in April 2019 [1].