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Customer Service Representative Salary in the Industry of Other Transit and Ground Passenger Transportation

The salary statistics and trend of customer service representatives in the industry of other transit and ground passenger transportation are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the transportation and warehousing sector.

Table 1. Average Annual Salary

Percentile BracketAverage Annual Salary
10th Percentile Wage
$20,810
25th Percentile Wage
$22,470
50th Percentile Wage
$27,090
75th Percentile Wage
$33,760
90th Percentile Wage
$43,020

Table 1 shows the average annual salaries for customer service representatives in the industry of other transit and ground passenger transportation. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $43,020. The median annual salary (50th percentile) is $27,090. The average annual salary for the bottom 10 percent customer service representatives is $20,810.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of customer service representatives in the industry of Other Transit and Ground Passenger Transportation from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$27,090
-0.59% 8.31%
2016
$27,250
6.50% -
2015
$25,480
4.59% -
2014
$24,310
-5.76% -
2013
$25,710
3.38% -
2012
$24,840
- -

Table 3. Compare Customer Service Representative Salary in Different Industries within the Transportation and Warehousing Sector

The average salaries of customer service representatives in 39 industries within the transportation and warehousing sector are shown in Table 3. For salary information of customer service representatives in a specific industry, use the links in the table.

Industry Median Annual Salary
Postal Service (federal government)
$57,980
Postal Service (federal government)
$57,980
Rail Transportation
$50,300
Rail Transportation
$50,300
Pipeline Transportation
$43,950
Pipeline Transportation of Natural Gas
$43,260
Support Activities for Water Transportation
$43,100
Deep Sea, Coastal, and Great Lakes Water Transportation
$40,690
Water Transportation
$39,800
Scheduled Air Transportation
$39,300
Couriers and Express Delivery Services
$39,100
Air Transportation
$38,900
Couriers and Messengers
$38,220
Other Pipeline Transportation
$37,430
Freight Transportation Arrangement
$37,210
Support Activities for Rail Transportation
$35,730
Truck Transportation
$35,680
Specialized Freight Trucking
$35,570
Nonscheduled Air Transportation
$34,690
General Freight Trucking
$34,690
Support Activities for Transportation
$34,530
Support Activities for Road Transportation
$33,710
Local Messengers and Local Delivery
$33,250
Scenic and Sightseeing Transportation, Water
$33,170
Inland Water Transportation
$32,430
Urban Transit Systems
$32,290
Warehousing and Storage
$31,820
Warehousing and Storage
$31,820
Taxi and Limousine Service
$30,840
Scenic and Sightseeing Transportation, Other
$30,700
School and Employee Bus Transportation
$30,460
Other Support Activities for Transportation
$30,430
Charter Bus Industry
$30,010
Transit and Ground Passenger Transportation
$29,150
Support Activities for Air Transportation
$29,090
Interurban and Rural Bus Transportation
$28,490
Scenic and Sightseeing Transportation
$27,730
Other Transit and Ground Passenger Transportation
$27,090
Scenic and Sightseeing Transportation, Land
$25,920

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