Highest-paying Cities for Customer Service Representatives

The top 100 highest paying cities for customer service representatives (ranked by average annual salary) are listed in Table 1. The entry level salary (as measured by the salary of the lowest 10% paid earners) and the number of employment of customer service representatives in those cities are also shown in the table. As shown in the table, with a annual salary of $49,130, San Francisco-Oakland-Fremont, California is the highest paying city for customer service representatives. It is followed by San Jose-Sunnyvale-Santa Clara, California (average annual salary $48,890). The salary and employment information is computed from data published by U.S. Bureau of Labor Statistics (BLS) in April 2023 [1]. For more salary information of customer service representatives in a specific city, use the links in the table.

Table 1. 100 Highest-paying cities/areas for Customer Service Representatives

Rank	City/Area	Average Salary i	Entry Level Salary i	# of Empl. i
1	San Francisco-Oakland-Fremont, California	$49,130	$37,450	25,770
2	San Jose-Sunnyvale-Santa Clara, California	$48,890	$37,600	11,050
3	Ithaca, New York	$48,760	$31,310	700
4	San Francisco-San Mateo-Redwood City, California	$48,630	$32,150	14,420
5	Boston-Cambridge-Quincy, Massachusetts	$46,850	$33,570	51,020
6	Seattle-Tacoma-Bellevue, Washington	$46,760	$35,850	32,840
7	Railbelt-Southwest Alaska nonmetropolitan area, Alaska	$46,570	$29,990	250
8	New York-Northern New Jersey-Long Island, New York	$46,200	$31,770	133,110
9	Minneapolis-St Paul-Bloomington, Wisconsin	$46,000	$31,860	41,960
10	Santa Cruz-Watsonville, California	$45,220	$33,260	1,020
11	Bridgeport-Stamford-Norwalk, Connecticut	$44,970	$29,520	7,830
12	Santa Rosa-Petaluma, California	$44,290	$34,900	2,380
13	Hartford-West Hartford-East Hartford, Connecticut	$43,800	$29,360	10,550
14	East North Dakota nonmetropolitan area, North Dakota	$43,680	$29,120	580
15	Trenton-Ewing, New Jersey	$43,640	$29,510	3,530
16	Des Moines-West Des Moines, Iowa	$43,310	$28,280	9,420
17	San Diego-Carlsbad-San Marcos, California	$43,070	$33,360	17,140
18	Boston-Cambridge-Quincy, Massachusetts	$42,930	$28,000	35,740
19	Boulder, Colorado	$42,930	$31,350	2,820
20	Alaska nonmetropolitan area, Alaska	$42,880	$30,170	490
21	Napa, California	$42,870	$32,830	740
22	Eastern Sierra-Mother Lode Region of California nonmetropolitan area, California	$42,560	$31,930	330
23	Madera-Chowchilla, California	$42,510	$30,700	260
24	Los Angeles-Long Beach-Anaheim, California	$42,450	$33,220	78,450
25	Olympia, Washington	$42,410	$32,040	1,880
26	Worcester, Massachusetts	$42,280	$31,260	5,300
27	Milwaukee-Waukesha-West Allis, Wisconsin	$42,190	$28,420	17,640
28	Washington-Arlington-Alexandria, District of Columbia	$41,640	$29,350	41,060
29	Denver-Aurora-Broomfield, Colorado	$41,280	$31,220	29,280
30	Vallejo-Fairfield, California	$41,130	$33,380	1,350
31	Santa Maria-Santa Barbara, California	$41,060	$32,430	1,670
32	Stockton, California	$41,050	$31,720	2,830
33	Oakland-Fremont-Hayward, California	$41,030	$27,000	13,990
34	Elkhart-Goshen, Indiana	$41,030	$30,890	2,220
35	New Haven, Connecticut	$41,020	$29,460	4,230
36	Southeast Alaska nonmetropolitan area, Alaska	$41,010	$30,390	310
37	Portland-Vancouver-Hillsboro, Washington	$40,990	$31,640	18,950
38	Danbury, Connecticut	$40,970	$28,850	1,530
39	Sacramento-Arden-Arcade-Roseville, California	$40,650	$33,050	12,940
40	Eastern Washington nonmetropolitan area, Washington	$40,460	$31,340	700
41	Providence-Fall River-Warwick, Rhode Island	$40,350	$30,620	11,880
42	Salinas, California	$40,340	$31,840	1,040
43	Rochester, Minnesota	$40,310	$29,180	1,940
44	Springfield, Massachusetts	$40,310	$30,450	5,550
45	Massachusetts nonmetropolitan area, Massachusetts	$40,290	$31,510	740
46	Sheboygan, Wisconsin	$40,080	$27,640	790
47	Green Bay, Wisconsin	$40,020	$29,940	4,410
48	Northwest Minnesota nonmetropolitan area, Minnesota	$40,020	$29,350	2,950
49	Manchester, New Hampshire	$39,970	$29,940	2,560
50	Syracuse, New York	$39,930	$30,220	5,160
51	Chicago-Joliet-Naperville (IL-IN-WI Area), Illinois	$39,890	$29,990	88,540
52	Nassau-Suffolk, New York	$39,820	$24,480	24,840
53	Bismarck, North Dakota	$39,810	$28,760	990
54	Longview, Washington	$39,770	$31,260	440
55	Philadelphia-Camden-Wilmington, Pennsylvania	$39,760	$28,360	54,000
56	Portsmouth, New Hampshire	$39,740	$29,250	1,820
57	Yakima, Washington	$39,710	$31,120	860
58	Mount Vernon-Anacortes, Washington	$39,630	$33,250	600
59	Albany-Schenectady-Troy, New York	$39,520	$31,270	9,440
60	Columbus, Ohio	$39,510	$29,430	26,300
61	Madison, Wisconsin	$39,470	$28,870	9,280
62	Dubuque, Iowa	$39,440	$25,730	1,790
63	North Valley-Northern Mountains Region of California nonmetropolitan area, California	$39,420	$31,580	520
64	San Luis Obispo-Paso Robles, California	$39,410	$31,430	840
65	Fond du Lac, Wisconsin	$39,290	$27,320	680
66	Anchorage, Alaska	$39,270	$30,400	1,500
67	Fresno, California	$39,260	$30,510	4,030
68	Buffalo-Niagara Falls, New York	$39,260	$29,780	11,220
69	Southeast Minnesota nonmetropolitan area, Minnesota	$39,220	$29,860	2,230
70	Portland-South Portland-Biddeford, Maine	$39,180	$30,320	3,710
71	Lake County-Kenosha County, Wisconsin	$39,170	$24,320	7,480
72	St Cloud, Minnesota	$39,110	$29,010	1,940
73	Baltimore-Towson, Maryland	$39,110	$29,030	23,740
74	Modesto, California	$39,100	$31,610	1,760
75	Cedar Rapids, Iowa	$39,100	$26,870	3,510
76	Midland, Michigan	$39,090	$28,650	730
77	Glens Falls, New York	$39,050	$29,120	800
78	Oxnard-Thousand Oaks-Ventura, California	$39,040	$31,840	3,880
79	Seattle-Bellevue-Everett, Washington	$39,000	$26,760	31,560
80	Appleton, Wisconsin	$39,000	$27,860	3,600
81	Northern Vermont nonmetropolitan area, Vermont	$38,990	$29,950	870
82	Missoula, Montana	$38,980	$29,680	820
83	Duluth, Wisconsin	$38,980	$26,690	2,050
84	El Centro, California	$38,930	$29,960	400
85	Durham-Chapel Hill, North Carolina	$38,920	$27,040	4,960
86	Kennewick-Pasco-Richland, Washington	$38,890	$31,510	1,670
87	Rochester, New York	$38,840	$29,400	9,250
88	Mankato-North Mankato, Minnesota	$38,830	$30,210	1,050
89	Bloomington, Indiana	$38,810	$26,640	900
90	Northern Indiana nonmetropolitan area, Indiana	$38,800	$27,660	2,460
91	Carson City, Nevada	$38,780	$28,770	450
92	North Coast Region of California nonmetropolitan area, California	$38,760	$32,040	860
93	Jackson, Michigan	$38,740	$25,880	980
94	Barnstable Town, Massachusetts	$38,700	$31,610	1,510
95	West North Dakota nonmetropolitan area, North Dakota	$38,690	$29,250	1,090
96	Indianapolis-Carmel, Indiana	$38,670	$28,300	24,550
97	Peabody, Massachusetts	$38,640	$25,920	1,720
98	Detroit-Warren-Livonia, Michigan	$38,540	$28,840	36,430
99	Riverside-San Bernardino-Ontario, California	$38,500	$31,500	17,870
100	New Bedford, Massachusetts	$38,460	$30,150	950

See also: 💰 Highest paying industries for customer service representatives.