The annual salary statistics of customer service representatives in Oakland-Fremont-Hayward, California is shown in Table 1. The wage information of customer service representatives in Oakland-Fremont-Hayward is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $27,000 |
| 25th Percentile Wage | $33,280 |
| 50th Percentile Wage | $41,030 |
| 75th Percentile Wage | $51,800 |
| 90th Percentile Wage | $64,920 |
Table 1 shows the average annual salary for customer service representatives in Oakland-Fremont-Hayward, California in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $64,920. The median (50th percentile) annual salary is $41,030. The average annual salary for the bottom 10 percent earners is $27,000.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $41,030 | 0.19% | 1.78% |
| 2016 | $40,950 | -1.22% | - |
| 2015 | $41,450 | 2.03% | - |
| 2014 | $40,610 | 1.31% | - |
| 2013 | $40,080 | -0.55% | - |
| 2012 | $40,300 | - | - |
From Table 3 we note that the median annual salary of $41,030 in Oakland-Fremont-Hayward is in the middle of salary range for customer service representatives in state of California. In comparison, the annual salary of customer service representatives in Oakland-Fremont-Hayward is 16.5 percent (16.5%) lower than that in the highest paying San Francisco-Oakland-Fremont and 27.9 percent (27.9%) higher than that in the lowest paying Mother Lode Region of California nonmetropolitan area.