The annual salary statistics of customer service representatives in Riverside-San Bernardino-Ontario, California is shown in Table 1. The wage information of customer service representatives in Riverside-San Bernardino-Ontario is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $31,500 |
| 25th Percentile Wage | $34,150 |
| 50th Percentile Wage | $38,500 |
| 75th Percentile Wage | $48,890 |
| 90th Percentile Wage | $61,970 |
Table 1 shows the average annual salary for customer service representatives in Riverside-San Bernardino-Ontario, California in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $61,970. The median (50th percentile) annual salary is $38,500. The average annual salary for the bottom 10 percent earners is $31,500.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,500 | 2.55% | 13.32% |
| 2021 | $37,520 | -0.69% | - |
| 2020 | $37,780 | 2.36% | - |
| 2019 | $36,890 | 1.46% | - |
| 2018 | $36,350 | 2.83% | - |
| 2017 | $35,320 | 3.28% | - |
| 2016 | $34,160 | -0.35% | - |
| 2015 | $34,280 | -0.06% | - |
| 2014 | $34,300 | 1.60% | - |
| 2013 | $33,750 | 1.13% | - |
| 2012 | $33,370 | - | - |
From Table 3 we note that the median annual salary of $38,500 in Riverside-San Bernardino-Ontario is in the middle of salary range for customer service representatives in state of California. In comparison, the annual salary of customer service representatives in Riverside-San Bernardino-Ontario is 21.6 percent (21.6%) lower than that in the highest paying San Francisco-Oakland-Fremont and 23.2 percent (23.2%) higher than that in the lowest paying Mother Lode Region of California nonmetropolitan area.