The annual salary statistics of customer service representatives in Santa Rosa-Petaluma, California is shown in Table 1. The wage information of customer service representatives in Santa Rosa-Petaluma is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $34,900 |
| 25th Percentile Wage | $37,440 |
| 50th Percentile Wage | $44,290 |
| 75th Percentile Wage | $55,640 |
| 90th Percentile Wage | $66,090 |
Table 1 shows the average annual salary for customer service representatives in Santa Rosa-Petaluma, California in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $66,090. The median (50th percentile) annual salary is $44,290. The average annual salary for the bottom 10 percent earners is $34,900.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $44,290 | 7.79% | 17.81% |
| 2021 | $40,840 | 3.40% | - |
| 2020 | $39,450 | 4.41% | - |
| 2019 | $37,710 | 0.29% | - |
| 2018 | $37,600 | -4.18% | - |
| 2017 | $39,170 | 1.89% | - |
| 2016 | $38,430 | -0.81% | - |
| 2015 | $38,740 | 5.99% | - |
| 2014 | $36,420 | 0.69% | - |
| 2013 | $36,170 | -0.64% | - |
| 2012 | $36,400 | - | - |
From Table 3 we note that the median annual salary of $44,290 in Santa Rosa-Petaluma is in the middle of salary range for customer service representatives in state of California. In comparison, the annual salary of customer service representatives in Santa Rosa-Petaluma is 9.9 percent (9.9%) lower than that in the highest paying San Francisco-Oakland-Fremont and 33.2 percent (33.2%) higher than that in the lowest paying Mother Lode Region of California nonmetropolitan area.