The annual salary statistics of customer service representatives in San Jose-Sunnyvale-Santa Clara, California is shown in Table 1. The wage statistics of customer service representatives in San Jose-Sunnyvale-Santa Clara is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $37,600 |
| 25th Percentile Wage | $42,310 |
| 50th Percentile Wage | $48,890 |
| 75th Percentile Wage | $61,460 |
| 90th Percentile Wage | $76,110 |
Table 1 shows the average annual salary for customer service representatives in San Jose-Sunnyvale-Santa Clara, California in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $76,110. The median (50th percentile) annual salary is $48,890. The average annual salary for the bottom 10 percent earners is $37,600.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $48,890 | 1.33% | 8.51% |
| 2021 | $48,240 | 9.37% | - |
| 2020 | $43,720 | -3.20% | - |
| 2019 | $45,120 | 2.37% | - |
| 2018 | $44,050 | 3.13% | - |
| 2017 | $42,670 | -5.16% | - |
| 2016 | $44,870 | 2.27% | - |
| 2015 | $43,850 | 2.35% | - |
| 2014 | $42,820 | -1.91% | - |
| 2013 | $43,640 | -2.50% | - |
| 2012 | $44,730 | - | - |
From Table 3 we note that with a median annual salary of $48,890, San Jose-Sunnyvale-Santa Clara is the second highest paying city for customer service representatives in state of California, following the highest paying city San Francisco-Oakland-Fremont (median annual salary of $49,130). Compared with San Francisco-Oakland-Fremont, the median annual salary of customer service representatives in San Jose-Sunnyvale-Santa Clara is .5 percent (.5%) lower.