The annual salary statistics of customer service representatives in Philadelphia-Camden-Wilmington, Pennsylvania is shown in Table 1. The wage statistics of customer service representatives in Philadelphia-Camden-Wilmington is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,360 |
| 25th Percentile Wage | $32,750 |
| 50th Percentile Wage | $39,760 |
| 75th Percentile Wage | $50,660 |
| 90th Percentile Wage | $64,290 |
Table 1 shows the average annual salary for customer service representatives in Philadelphia-Camden-Wilmington, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $64,290. The median (50th percentile) annual salary is $39,760. The average annual salary for the bottom 10 percent earners is $28,360.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $39,760 | 4.63% | 11.85% |
| 2021 | $37,920 | -3.45% | - |
| 2020 | $39,230 | 4.38% | - |
| 2019 | $37,510 | 0.35% | - |
| 2018 | $37,380 | 1.87% | - |
| 2017 | $36,680 | 2.21% | - |
| 2016 | $35,870 | 1.51% | - |
| 2015 | $35,330 | -0.76% | - |
| 2014 | $35,600 | 1.10% | - |
| 2013 | $35,210 | 0.45% | - |
| 2012 | $35,050 | - | - |
From Table 3 we note that with a median annual salary of $39,760, Philadelphia-Camden-Wilmington is the highest paying city for customer service representatives in state of Pennsylvania, followed by Lancaster (median annual salary $38,000). In comparison, the median annual salary of customer service representatives in Philadelphia-Camden-Wilmington is 4.4 percent (4.4%) higher than that in Lancaster.