The annual salary statistics of customer service representatives in Youngstown-Warren-Boardman, Pennsylvania is shown in Table 1. The wage data of customer service representatives in Youngstown-Warren-Boardman is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $24,420 |
| 25th Percentile Wage | $29,400 |
| 50th Percentile Wage | $35,710 |
| 75th Percentile Wage | $45,440 |
| 90th Percentile Wage | $51,440 |
Table 1 shows the average annual salary for customer service representatives in Youngstown-Warren-Boardman, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $51,440. The median (50th percentile) annual salary is $35,710. The average annual salary for the bottom 10 percent earners is $24,420.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $35,710 | 1.40% | 21.25% |
| 2021 | $35,210 | 4.88% | - |
| 2020 | $33,490 | 2.09% | - |
| 2019 | $32,790 | 4.21% | - |
| 2018 | $31,410 | 4.04% | - |
| 2017 | $30,140 | 5.67% | - |
| 2016 | $28,430 | -4.47% | - |
| 2015 | $29,700 | 4.24% | - |
| 2014 | $28,440 | 1.09% | - |
| 2013 | $28,130 | 0.04% | - |
| 2012 | $28,120 | - | - |
From Table 3 we note that the median annual salary of $35,710 in Youngstown-Warren-Boardman is in the middle of salary range for customer service representatives in state of Pennsylvania. In comparison, the annual salary of customer service representatives in Youngstown-Warren-Boardman is 10.2 percent (10.2%) lower than that in the highest paying Philadelphia-Camden-Wilmington and 21.2 percent (21.2%) higher than that in the lowest paying East Central Pennsylvania nonmetropolitan area.