The annual salary statistics of customer service representatives in Harrisburg-Carlisle, Pennsylvania is shown in Table 1. The wage data of customer service representatives in Harrisburg-Carlisle is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $26,700 |
| 25th Percentile Wage | $30,960 |
| 50th Percentile Wage | $36,940 |
| 75th Percentile Wage | $45,650 |
| 90th Percentile Wage | $57,630 |
Table 1 shows the average annual salary for customer service representatives in Harrisburg-Carlisle, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $57,630. The median (50th percentile) annual salary is $36,940. The average annual salary for the bottom 10 percent earners is $26,700.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,940 | 0.95% | 11.45% |
| 2021 | $36,590 | 2.51% | - |
| 2020 | $35,670 | 1.35% | - |
| 2019 | $35,190 | 1.36% | - |
| 2018 | $34,710 | 3.05% | - |
| 2017 | $33,650 | 5.23% | - |
| 2016 | $31,890 | 3.17% | - |
| 2015 | $30,880 | 0.19% | - |
| 2014 | $30,820 | -2.60% | - |
| 2013 | $31,620 | -3.45% | - |
| 2012 | $32,710 | - | - |
From Table 3 we note that the median annual salary of $36,940 in Harrisburg-Carlisle is in the middle of salary range for customer service representatives in state of Pennsylvania. In comparison, the annual salary of customer service representatives in Harrisburg-Carlisle is 7.1 percent (7.1%) lower than that in the highest paying Philadelphia-Camden-Wilmington and 23.8 percent (23.8%) higher than that in the lowest paying East Central Pennsylvania nonmetropolitan area.