The annual salary statistics of customer service representatives in York-Hanover, Pennsylvania is shown in Table 1. The wage statistics of customer service representatives in York-Hanover is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $24,710 |
| 25th Percentile Wage | $29,810 |
| 50th Percentile Wage | $35,750 |
| 75th Percentile Wage | $44,270 |
| 90th Percentile Wage | $56,560 |
Table 1 shows the average annual salary for customer service representatives in York-Hanover, Pennsylvania in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $56,560. The median (50th percentile) annual salary is $35,750. The average annual salary for the bottom 10 percent earners is $24,710.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $35,750 | 0.00% | 20.00% |
| 2021 | $35,750 | 10.49% | - |
| 2020 | $32,000 | -8.06% | - |
| 2019 | $34,580 | -1.68% | - |
| 2018 | $35,160 | 2.65% | - |
| 2017 | $34,230 | 6.46% | - |
| 2016 | $32,020 | 2.44% | - |
| 2015 | $31,240 | 3.07% | - |
| 2014 | $30,280 | 1.82% | - |
| 2013 | $29,730 | 3.80% | - |
| 2012 | $28,600 | - | - |
From Table 3 we note that the median annual salary of $35,750 in York-Hanover is in the middle of salary range for customer service representatives in state of Pennsylvania. In comparison, the annual salary of customer service representatives in York-Hanover is 10.1 percent (10.1%) lower than that in the highest paying Philadelphia-Camden-Wilmington and 21.3 percent (21.3%) higher than that in the lowest paying East Central Pennsylvania nonmetropolitan area.