The annual salary statistics of customer service representatives in Durham-Chapel Hill, North Carolina is shown in Table 1. The wage data of customer service representatives in Durham-Chapel Hill is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $27,040 |
| 25th Percentile Wage | $31,500 |
| 50th Percentile Wage | $38,920 |
| 75th Percentile Wage | $49,100 |
| 90th Percentile Wage | $58,890 |
Table 1 shows the average annual salary for customer service representatives in Durham-Chapel Hill, North Carolina in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $58,890. The median (50th percentile) annual salary is $38,920. The average annual salary for the bottom 10 percent earners is $27,040.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,920 | 2.67% | 9.25% |
| 2021 | $37,880 | 3.38% | - |
| 2020 | $36,600 | -1.20% | - |
| 2019 | $37,040 | -0.38% | - |
| 2018 | $37,180 | 6.32% | - |
| 2017 | $34,830 | -1.69% | - |
| 2016 | $35,420 | -4.83% | - |
| 2015 | $37,130 | 1.40% | - |
| 2014 | $36,610 | 3.88% | - |
| 2013 | $35,190 | -0.37% | - |
| 2012 | $35,320 | - | - |
From Table 3 we note that with a median annual salary of $38,920, Durham-Chapel Hill is the highest paying city for customer service representatives in state of North Carolina, followed by Raleigh-Cary (median annual salary $36,660). In comparison, the median annual salary of customer service representatives in Durham-Chapel Hill is 5.8 percent (5.8%) higher than that in Raleigh-Cary.