The annual salary statistics of customer service representatives in Raleigh-Cary, North Carolina is shown in Table 1. The wage statistics of customer service representatives in Raleigh-Cary is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $28,010 |
| 25th Percentile Wage | $30,740 |
| 50th Percentile Wage | $36,660 |
| 75th Percentile Wage | $46,400 |
| 90th Percentile Wage | $59,520 |
Table 1 shows the average annual salary for customer service representatives in Raleigh-Cary, North Carolina in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $59,520. The median (50th percentile) annual salary is $36,660. The average annual salary for the bottom 10 percent earners is $28,010.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,660 | -1.23% | 15.63% |
| 2021 | $37,110 | 3.02% | - |
| 2020 | $35,990 | 6.45% | - |
| 2019 | $33,670 | 5.70% | - |
| 2018 | $31,750 | 2.61% | - |
| 2017 | $30,920 | 3.30% | - |
| 2016 | $29,900 | 3.78% | - |
| 2015 | $28,770 | 2.57% | - |
| 2014 | $28,030 | 0.43% | - |
| 2013 | $27,910 | -10.82% | - |
| 2012 | $30,930 | - | - |
From Table 3 we note that with a median annual salary of $36,660, Raleigh-Cary is the second highest paying city for customer service representatives in state of North Carolina, following the highest paying city Durham-Chapel Hill (median annual salary of $38,920). Compared with Durham-Chapel Hill, the median annual salary of customer service representatives in Raleigh-Cary is 5.8 percent (5.8%) lower.