The annual salary statistics of customer service representatives in Hickory-Lenoir-Morganton, North Carolina is shown in Table 1. The wage data of customer service representatives in Hickory-Lenoir-Morganton is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $22,740 |
| 25th Percentile Wage | $27,650 |
| 50th Percentile Wage | $33,540 |
| 75th Percentile Wage | $41,350 |
| 90th Percentile Wage | $49,330 |
Table 1 shows the average annual salary for customer service representatives in Hickory-Lenoir-Morganton, North Carolina in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $49,330. The median (50th percentile) annual salary is $33,540. The average annual salary for the bottom 10 percent earners is $22,740.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $33,540 | 0.51% | 25.07% |
| 2021 | $33,370 | 3.69% | - |
| 2020 | $32,140 | 3.33% | - |
| 2019 | $31,070 | 2.38% | - |
| 2018 | $30,330 | 5.77% | - |
| 2017 | $28,580 | -1.40% | - |
| 2016 | $28,980 | -1.14% | - |
| 2015 | $29,310 | 7.68% | - |
| 2014 | $27,060 | -8.13% | - |
| 2013 | $29,260 | 14.11% | - |
| 2012 | $25,130 | - | - |
From Table 3 we note that the median annual salary of $33,540 in Hickory-Lenoir-Morganton is in the middle of salary range for customer service representatives in state of North Carolina. In comparison, the annual salary of customer service representatives in Hickory-Lenoir-Morganton is 13.8 percent (13.8%) lower than that in the highest paying Durham-Chapel Hill and 14.1 percent (14.1%) higher than that in the lowest paying Jacksonville.