The annual salary statistics of customer service representatives in Winston-Salem, North Carolina is shown in Table 1. The wage data of customer service representatives in Winston-Salem is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $23,380 |
| 25th Percentile Wage | $29,340 |
| 50th Percentile Wage | $35,570 |
| 75th Percentile Wage | $43,380 |
| 90th Percentile Wage | $51,000 |
Table 1 shows the average annual salary for customer service representatives in Winston-Salem, North Carolina in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $51,000. The median (50th percentile) annual salary is $35,570. The average annual salary for the bottom 10 percent earners is $23,380.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $35,570 | -2.16% | 11.10% |
| 2021 | $36,340 | 3.27% | - |
| 2020 | $35,150 | 5.01% | - |
| 2019 | $33,390 | 1.83% | - |
| 2018 | $32,780 | 3.33% | - |
| 2017 | $31,690 | -2.49% | - |
| 2016 | $32,480 | 0.49% | - |
| 2015 | $32,320 | 3.59% | - |
| 2014 | $31,160 | 0.64% | - |
| 2013 | $30,960 | -2.13% | - |
| 2012 | $31,620 | - | - |
From Table 3 we note that the median annual salary of $35,570 in Winston-Salem is in the middle of salary range for customer service representatives in state of North Carolina. In comparison, the annual salary of customer service representatives in Winston-Salem is 8.6 percent (8.6%) lower than that in the highest paying Durham-Chapel Hill and 19.0 percent (19.0%) higher than that in the lowest paying Jacksonville.