Customer Service Representative Salary in the Industry of Telecommunications

The salary statistics and trend of customer service representatives in the industry of telecommunications are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the information sector.

Table 1. Average Annual Salary

Percentile BracketAverage Annual Salary
10th Percentile Wage
$25,300
25th Percentile Wage
$29,160
50th Percentile Wage
$36,670
75th Percentile Wage
$50,800
90th Percentile Wage
$68,870

Table 1 shows the average annual salaries for customer service representatives in the industry of telecommunications. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $68,870. The median annual salary (50th percentile) is $36,670. The average annual salary for the bottom 10 percent customer service representatives is $25,300.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of customer service representatives in the industry of Telecommunications from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$36,670
2.18% 8.54%
2016
$35,870
2.43% -
2015
$35,000
1.69% -
2014
$34,410
0.76% -
2013
$34,150
1.79% -
2012
$33,540
- -

Table 3. Compare Customer Service Representative Salary in Different Industries within the Information Sector