Customer Service Representative Salary in the Industry of Insurance Agencies and Brokerages

The salary statistics and trend of customer service representatives in the industry of insurance agencies and brokerages are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the finance and insurance sector.

Table 1. Average Annual Salary

Percentile BracketAverage Annual Salary
10th Percentile Wage
$22,800
25th Percentile Wage
$28,410
50th Percentile Wage
$36,020
75th Percentile Wage
$46,440
90th Percentile Wage
$58,900

Table 1 shows the average annual salaries for customer service representatives in the industry of insurance agencies and brokerages. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $58,900. The median annual salary (50th percentile) is $36,020. The average annual salary for the bottom 10 percent customer service representatives is $22,800.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of customer service representatives in the industry of Insurance Agencies and Brokerages from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$36,020
0.69% 7.80%
2016
$35,770
3.63% -
2015
$34,470
2.00% -
2014
$33,780
1.21% -
2013
$33,370
0.48% -
2012
$33,210
- -

Table 3. Compare Customer Service Representative Salary in Different Industries within the Finance and Insurance Sector

The average salaries of customer service representatives in 22 industries within the finance and insurance sector are shown in Table 3. For salary information of customer service representatives in a specific industry, use the links in the table.

Industry Median Annual Salary
Securities and Commodity Exchanges
$45,230
Monetary Authorities-Central Bank
$43,920
Monetary Authorities-Central Bank
$43,920
Securities, Commodity Contracts, and Other Financial Investments and Related Activities
$42,980
Securities and Commodity Contracts Intermediation and Brokerage
$42,060
Other Investment Pools and Funds
$41,770
Other Financial Investment Activities
$41,430
Funds, Trusts, and Other Financial Vehicles
$39,430
Insurance and Employee Benefit Funds
$38,950
Insurance Carriers
$37,180
Direct Health and Medical Insurance Carriers
$37,080
Direct Insurance (except Life, Health, and Medical) Carriers
$36,860
Insurance Carriers and Related Activities
$36,540
Insurance Agencies and Brokerages
$36,020
Agencies, Brokerages, and Other Insurance Related Activities
$35,810
Other Insurance Related Activities
$35,330
Depository Credit Intermediation
$34,340
Credit Intermediation and Related Activities
$34,230
Credit Intermediation and Related Activities
$34,070
Nondepository Credit Intermediation
$33,550
Other Nondepository Credit Intermediation
$31,190
Activities Related to Credit Intermediation
$30,580

Back to: Salary of customer service representatives in the industry sector of finance and insurance.