The salary statistics and trend of customer service representatives in the industry of telephone call centers are shown in the following tables and chart. In Table 3 we compare customer service representative salaries in different industries within the administrative and support and waste management and remediation services sector.
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $19,490 |
| 25th Percentile Wage | $22,270 |
| 50th Percentile Wage | $27,000 |
| 75th Percentile Wage | $33,710 |
| 90th Percentile Wage | $41,140 |
Table 1 shows the average annual salaries for customer service representatives in the industry of telephone call centers. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) customer service representatives is $41,140. The median annual salary (50th percentile) is $27,000. The average annual salary for the bottom 10 percent customer service representatives is $19,490.
The table and chart below show the trend of the median salary of customer service representatives in the industry of Telephone Call Centers from 2012 to 2016.
| Year | Median Salary | Yearly Growth | 4-Year Growth |
|---|---|---|---|
| 2016 | $27,000 | 4.85% | 7.85% |
| 2015 | $25,690 | 2.26% | - |
| 2014 | $25,110 | 1.08% | - |
| 2013 | $24,840 | -0.16% | - |
| 2012 | $24,880 | - | - |
The average salaries of customer service representatives in two industries within the administrative and support and waste management and remediation services sector are shown in Table 3. For salary information of customer service representatives in a specific industry, use the links in the table.
| Industry | Median Annual Salary |
|---|---|
| Travel Agencies | |
| Telephone Call Centers | |