Switchboard Operator, Including Answering Service Salary in the Industry of Ambulatory Health Care Services

The salary statistics and trend of switchboard operators, including answering service in the industry of ambulatory health care services are shown in the following tables and chart. In Table 3 we compare switchboard operator, including answering service salaries in different industries within the health care and social assistance sector.

Table 1. Average Annual Salary

Percentile BracketAverage Annual Salary
10th Percentile Wage
$21,840
25th Percentile Wage
$25,200
50th Percentile Wage
$29,190
75th Percentile Wage
$34,450
90th Percentile Wage
$39,690

Table 1 shows the average annual salaries for switchboard operators, including answering service in the industry of ambulatory health care services. The salaries are shown in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) switchboard operators, including answering service is $39,690. The median annual salary (50th percentile) is $29,190. The average annual salary for the bottom 10 percent switchboard operators, including answering service is $21,840.

Salary Trend (2012 to 2017)

The table and chart below show the trend of the median salary of switchboard operators, including answering service in the industry of Ambulatory Health Care Services from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$29,190
0.96% 8.26%
2016
$28,910
2.77% -
2015
$28,110
1.21% -
2014
$27,770
1.58% -
2013
$27,330
2.01% -
2012
$26,780
- -

Table 3. Compare Switchboard Operator, Including Answering Service Salary in Different Industries within the Health Care and Social Assistance Sector

The average salaries of switchboard operators, including answering service in 42 industries within the health care and social assistance sector are shown in Table 3. For salary information of switchboard operators, including answering service in a specific industry, use the links in the table.

Industry Median Annual Salary
Ambulance Services
$32,440
Psychiatric and Substance Abuse Hospitals - State government owned
$32,180
Hospitals - State government owned
$31,710
General Medical and Surgical Hospitals - State government owned
$31,500
Outpatient Care Centers
$31,400
Offices of All Other Health Practitioners
$30,730
Vocational Rehabilitation Services
$30,710
Medical and Diagnostic Laboratories
$30,020
Community Food and Housing, and Emergency and Other Relief Services
$29,870
Social Assistance
$29,670
General Medical and Surgical Hospitals - Privately owned
$29,670
Other Ambulatory Health Care Services
$29,660
Hospitals - Privately owned
$29,610
General Medical and Surgical Hospitals
$29,560
Hospitals (including private, state, and local government hospitals)
$29,530
Specialty (except Psychiatric and Substance Abuse) Hospitals
$29,420
Specialty hospitals - Privately owned
$29,340
Individual and Family Services
$29,320
Ambulatory Health Care Services
$29,190
Offices of Physical, Occupational and Speech Therapists, and Audiologists
$29,120
Offices of Other Health Practitioners
$28,990
Home Health Care Services
$28,950
Outpatient Mental Health and Substance Abuse Centers
$28,890
Offices of Physicians
$28,860
Psychiatric and Substance Abuse Hospitals
$28,700
Offices of Mental Health Practitioners (except Physicians)
$28,510
All Other Ambulatory Health Care Services
$28,450
Offices of Dentists
$28,250
Child Day Care Services
$27,970
Psychiatric and Substance Abuse Hospitals - Privately owned
$27,940
Hospitals - Local government owned
$27,800
General Medical and Surgical Hospitals - Local government owned
$27,800
Nursing Care Facilities (Skilled Nursing Facilities)
$27,700
Offices of Optometrists
$27,090
Residential Mental Health and Substance Abuse Facilities
$27,080
Nursing and Residential Care Facilities
$27,040
Services for the Elderly and Persons with Disabilities
$27,000
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly
$26,340
Specialty hospitals - State government owned
$26,210
Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities
$25,890
Residential Intellectual and Developmental Disability Facilities
$24,830
Other Residential Care Facilities
$22,100

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