The annual salary statistics of customer service representatives in Carbondale-Marion, Illinois is shown in Table 1. The wage statistics of customer service representatives in Carbondale-Marion is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $27,290 |
| 25th Percentile Wage | $31,360 |
| 50th Percentile Wage | $36,060 |
| 75th Percentile Wage | $40,240 |
| 90th Percentile Wage | $49,640 |
Table 1 shows the average annual salary for customer service representatives in Carbondale-Marion, Illinois in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $49,640. The median (50th percentile) annual salary is $36,060. The average annual salary for the bottom 10 percent earners is $27,290.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $36,060 | 16.17% | 35.88% |
| 2021 | $30,230 | -6.48% | - |
| 2020 | $32,190 | 28.58% | - |
| 2019 | $22,990 | -3.70% | - |
| 2018 | $23,840 | 1.22% | - |
| 2017 | $23,550 | 1.83% | - |
| 2016 | $23,120 | -16.05% | - |
| 2015 | $26,830 | 13.83% | - |
| 2012 | $23,120 | - | - |
From Table 3 we note that the median annual salary of $36,060 in Carbondale-Marion is in the middle of salary range for customer service representatives in state of Illinois. In comparison, the annual salary of customer service representatives in Carbondale-Marion is 9.6 percent (9.6%) lower than that in the highest paying Chicago-Joliet-Naperville (IL-IN-WI Area) and 18.4 percent (18.4%) higher than that in the lowest paying Bloomington-Normal.