The annual salary statistics of customer service representatives in Chicago-Joliet-Naperville (IL Metropolitan Division), Illinois is shown in Table 1. The wage data of customer service representatives in Chicago-Joliet-Naperville (IL Metropolitan Division) is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $23,080 |
| 25th Percentile Wage | $28,200 |
| 50th Percentile Wage | $35,640 |
| 75th Percentile Wage | $46,280 |
| 90th Percentile Wage | $59,430 |
Table 1 shows the average annual salary for customer service representatives in Chicago-Joliet-Naperville (IL Metropolitan Division), Illinois in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $59,430. The median (50th percentile) annual salary is $35,640. The average annual salary for the bottom 10 percent earners is $23,080.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $35,640 | 2.24% | 0.90% |
| 2016 | $34,840 | 0.55% | - |
| 2015 | $34,650 | -1.99% | - |
| 2014 | $35,340 | -0.17% | - |
| 2013 | $35,400 | 0.23% | - |
| 2012 | $35,320 | - | - |
From Table 3 we note that the median annual salary of $35,640 in Chicago-Joliet-Naperville (IL Metropolitan Division) is in the middle of salary range for customer service representatives in state of Illinois. In comparison, the annual salary of customer service representatives in Chicago-Joliet-Naperville (IL Metropolitan Division) is 10.7 percent (10.7%) lower than that in the highest paying Chicago-Joliet-Naperville (IL-IN-WI Area) and 17.4 percent (17.4%) higher than that in the lowest paying Bloomington-Normal.
| Cities/Areas | Median Annual Salary |
|---|---|
| Chicago-Joliet-Naperville (IL-IN-WI Area) | |
| Bloomington | |
| Decatur | |
| East Central Illinois nonmetropolitan area | |
| Champaign-Urbana | |
| West Central Illinois nonmetropolitan area | |
| Rockford | |
| South Illinois nonmetropolitan area | |
| Peoria | |
| Springfield | |
| Northwest Illinois nonmetropolitan area | |
| Carbondale-Marion | |
| Chicago-Joliet-Naperville (IL Metropolitan Division) | |
| Danville | |
| Kankakee-Bradley | |
| Bloomington-Normal |