Switchboard Operator, Including Answering Service Salary in Boston-Cambridge-Quincy, Massachusetts

The annual salary statistics of switchboard operators, including answering service in Boston-Cambridge-Quincy, Massachusetts is shown in Table 1. The wage data of switchboard operators, including answering service in Boston-Cambridge-Quincy is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].

Table 1. Annual Salary of Switchboard Operators, Including Answering Service in Boston-Cambridge-Quincy, Massachusetts

Percentile BracketAverage Annual Salary
10th Percentile Wage
$24,620
25th Percentile Wage
$29,070
50th Percentile Wage
$35,330
75th Percentile Wage
$40,960
90th Percentile Wage
$48,890

Table 1 shows the average annual salary for switchboard operators, including answering service in Boston-Cambridge-Quincy, Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $48,890. The median (50th percentile) annual salary is $35,330. The average annual salary for the bottom 10 percent earners is $24,620.

Median salary trend

The table and chart below show the trend of the median salary of switchboard operators, including answering service from 2012 to 2017.

YearMedian SalaryYearly Growth5-Year Growth
2017
$35,330
4.02% 21.12%
2016
$33,910
5.81% -
2015
$31,940
4.41% -
2014
$30,530
6.94% -
2013
$28,410
1.90% -
2012
$27,870
- -

Table 2. Compare Switchboard Operator, Including Answering Service Salary in Boston-Cambridge-Quincy with Other Massachusetts Cities

From Table 3 we note that the median annual salary of $35,330 in Boston-Cambridge-Quincy is in the middle of salary range for switchboard operators, including answering service in state of Massachusetts. In comparison, the annual salary of switchboard operators, including answering service in Boston-Cambridge-Quincy is 27.7 percent (27.7%) lower than that in the highest paying Barnstable Town and 19.0 percent (19.0%) higher than that in the lowest paying New Bedford.

Cities/Areas Median Annual Salary
Barnstable Town
$48,850
Boston-Cambridge-Quincy
$38,140
Springfield
$37,700
Pittsfield
$36,270
Boston-Cambridge-Quincy
$35,330
Worcester
$35,070
Framingham
$33,940
Brockton-Bridgewater-Easton
$32,190
Peabody
$29,680
Leominster-Fitchburg-Gardner
$29,120
Taunton-Norton-Raynham
$29,100
New Bedford
$28,600