The annual salary statistics of switchboard operators, including answering service in Springfield, Massachusetts is shown in Table 1. The wage statistics of switchboard operators, including answering service in Springfield is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $31,270 |
| 25th Percentile Wage | $34,450 |
| 50th Percentile Wage | $37,700 |
| 75th Percentile Wage | $40,160 |
| 90th Percentile Wage | $48,010 |
Table 1 shows the average annual salary for switchboard operators, including answering service in Springfield, Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $48,010. The median (50th percentile) annual salary is $37,700. The average annual salary for the bottom 10 percent earners is $31,270.
The table and chart below show the trend of the median salary of switchboard operators, including answering service from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $37,700 | 3.69% | 25.17% |
| 2021 | $36,310 | 5.76% | - |
| 2020 | $34,220 | -0.41% | - |
| 2019 | $34,360 | 4.74% | - |
| 2018 | $32,730 | 4.83% | - |
| 2017 | $31,150 | 1.86% | - |
| 2016 | $30,570 | -3.34% | - |
| 2015 | $31,590 | 4.12% | - |
| 2014 | $30,290 | 1.68% | - |
| 2013 | $29,780 | 5.27% | - |
| 2012 | $28,210 | - | - |
From Table 3 we note that the median annual salary of $37,700 in Springfield is in the middle of salary range for switchboard operators, including answering service in state of Massachusetts. In comparison, the annual salary of switchboard operators, including answering service in Springfield is 22.8 percent (22.8%) lower than that in the highest paying Barnstable Town and 24.1 percent (24.1%) higher than that in the lowest paying New Bedford.
| Cities/Areas | Median Annual Salary |
|---|---|
| Barnstable Town | |
| Boston-Cambridge-Quincy | |
| Springfield | |
| Pittsfield | |
| Boston-Cambridge-Quincy | |
| Worcester | |
| Framingham | |
| Brockton-Bridgewater-Easton | |
| Peabody | |
| Leominster-Fitchburg-Gardner | |
| Taunton-Norton-Raynham | |
| New Bedford |