The annual salary statistics of customer service representatives in Brockton-Bridgewater-Easton, Massachusetts is shown in Table 1. The wage data of customer service representatives in Brockton-Bridgewater-Easton is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $25,160 |
| 25th Percentile Wage | $28,800 |
| 50th Percentile Wage | $36,770 |
| 75th Percentile Wage | $47,380 |
| 90th Percentile Wage | $56,880 |
Table 1 shows the average annual salary for customer service representatives in Brockton-Bridgewater-Easton, Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $56,880. The median (50th percentile) annual salary is $36,770. The average annual salary for the bottom 10 percent earners is $25,160.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $36,770 | -4.87% | 8.16% |
| 2016 | $38,560 | 6.79% | - |
| 2015 | $35,940 | 5.09% | - |
| 2014 | $34,110 | 1.29% | - |
| 2013 | $33,670 | -0.30% | - |
| 2012 | $33,770 | - | - |
From Table 3 we note that the median annual salary of $36,770 in Brockton-Bridgewater-Easton is in the middle of salary range for customer service representatives in state of Massachusetts. In comparison, the annual salary of customer service representatives in Brockton-Bridgewater-Easton is 21.5 percent (21.5%) lower than that in the highest paying Boston-Cambridge-Quincy and 19.9 percent (19.9%) higher than that in the lowest paying North Central Massachusetts nonmetropolitan area.