The annual salary statistics of customer service representatives in Leominster-Fitchburg-Gardner, Massachusetts is shown in Table 1. The wage data of customer service representatives in Leominster-Fitchburg-Gardner is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $30,670 |
| 25th Percentile Wage | $33,750 |
| 50th Percentile Wage | $38,330 |
| 75th Percentile Wage | $46,950 |
| 90th Percentile Wage | $58,470 |
Table 1 shows the average annual salary for customer service representatives in Leominster-Fitchburg-Gardner, Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $58,470. The median (50th percentile) annual salary is $38,330. The average annual salary for the bottom 10 percent earners is $30,670.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2022.
| Year | Median Salary | Yearly Growth | 10-Year Growth |
|---|---|---|---|
| 2022 | $38,330 | 1.64% | 14.43% |
| 2021 | $37,700 | -2.92% | - |
| 2020 | $38,800 | 3.04% | - |
| 2019 | $37,620 | 0.08% | - |
| 2018 | $37,590 | 4.36% | - |
| 2017 | $35,950 | 2.42% | - |
| 2016 | $35,080 | 8.30% | - |
| 2015 | $32,170 | -2.86% | - |
| 2014 | $33,090 | -1.87% | - |
| 2013 | $33,710 | 2.70% | - |
| 2012 | $32,800 | - | - |
From Table 3 we note that the median annual salary of $38,330 in Leominster-Fitchburg-Gardner is in the middle of salary range for customer service representatives in state of Massachusetts. In comparison, the annual salary of customer service representatives in Leominster-Fitchburg-Gardner is 18.2 percent (18.2%) lower than that in the highest paying Boston-Cambridge-Quincy and 23.1 percent (23.1%) higher than that in the lowest paying North Central Massachusetts nonmetropolitan area.