The annual salary statistics of customer service representatives in North Central Massachusetts nonmetropolitan area, Massachusetts is shown in Table 1. The wage data of customer service representatives in North Central Massachusetts nonmetropolitan area is based on the national compensation survey conducted by the U.S. Bureau of Labor Statistics in 2022 and published in April 2023 [1].
| Percentile Bracket | Average Annual Salary |
|---|---|
| 10th Percentile Wage | $24,120 |
| 25th Percentile Wage | $25,760 |
| 50th Percentile Wage | $29,470 |
| 75th Percentile Wage | $36,800 |
| 90th Percentile Wage | $45,120 |
Table 1 shows the average annual salary for customer service representatives in North Central Massachusetts nonmetropolitan area, Massachusetts in 5 percentile scales. The average annual salary for the 90th percentile (the top 10 percent of the highest paid) is $45,120. The median (50th percentile) annual salary is $29,470. The average annual salary for the bottom 10 percent earners is $24,120.
The table and chart below show the trend of the median salary of customer service representatives from 2012 to 2017.
| Year | Median Salary | Yearly Growth | 5-Year Growth |
|---|---|---|---|
| 2017 | $29,470 | -0.98% | -0.27% |
| 2016 | $29,760 | 17.71% | - |
| 2015 | $24,490 | -19.72% | - |
| 2014 | $29,320 | -0.92% | - |
| 2013 | $29,590 | 0.14% | - |
| 2012 | $29,550 | - | - |
From Table 3 we note that with a median annual salary of $29,470, North Central Massachusetts nonmetropolitan area is the lowest paying city for customer service representatives in state of Massachusetts, following city of Boston-Cambridge-Quincy (median annual salary of $46,850). Also we note that in comparison, the annual salary of customer service representatives in North Central Massachusetts nonmetropolitan area is about 37.1 percent (37.1%) lower than that of the highest paying city Boston-Cambridge-Quincy.
| Cities/Areas | Median Annual Salary |
|---|---|
| Boston-Cambridge-Quincy | |
| Boston-Cambridge-Quincy | |
| Worcester | |
| Springfield | |
| Massachusetts nonmetropolitan area | |
| Barnstable Town | |
| Peabody | |
| New Bedford | |
| Leominster-Fitchburg-Gardner | |
| Nantucket Island and Marthas Vineyard nonmetropolitan area | |
| Southwest Massachusetts nonmetropolitan area | |
| Framingham | |
| Northwest Massachusetts nonmetropolitan area | |
| Brockton-Bridgewater-Easton | |
| Pittsfield | |
| Taunton-Norton-Raynham | |
| North Central Massachusetts nonmetropolitan area |